Shipping Policy

• Orders placed:
  • before 11AM CST Monday through Friday will be processed and shipped within 24 hours.
  • after 11AM CST Monday through Thursday will normally be processed and shipped the following business day.
  • after 11AM CST Friday will be processed and shipped on the following Monday.
  • on Saturday and Sunday will be processed and shipped on the following Monday.
• Order acknowledgment, confirmation of product availability, and shipment tracking numbers will be provided to you via email after your order is processed or shipped.
• Üllo observes all U.S. federal holidays.

Domestic Orders

• Üllo's free shipping applies to all states except Alaska, Hawaii, and other U.S. Territories.
• Üllo's free shipping service is UPS SurePost. UPS SurePost provides the combined reliable convenience of UPS and USPS delivery. Your package is shipped via UPS to your local post office for final delivery by the USPS.
• All shipping and delivery dates are estimates and actual delivery dates may vary.

International Orders

• Üllo Offers the following options for international shipping:
  • UPS International economy: 7-11 business days (not including delays caused by national customs offices) **Please note these packages will be delivered by your National Post Office and not UPS**
  • UPS Worldwide Expedited: 3-5 business days (not including delays caused by national customs offices)
  • UPS Standard to Canada: 3-5 business days (not including delays caused by national customs offices)
• Please note: All international orders are subject to customs and duties fees, which may be significant. The recipient is responsible for paying any and all incurred fees prior to delivery of the item. We recommend prepaying duties and taxes if your country allows it. We cannot issue refunds for failure to pay duties and taxes.